Novus Alpha Downloads
Subscription Update
For the first time customers with Novus Alpha units please download the Update Installer then once that has been installed, return here and download the update for your device. (Please note that this update is only compatible with the Alpha type units).
*** Update Guide - We are aware that there could be an update issue when plugging in the USB cable into the unit, the unit should not power up when plugged into the computer. If you are getting this problem then just unplug the cable from the device, then place back into the unit, but with a quick and firm action. Please retry before contacting us. A solution will be announced on the troubleshooting page once it has been rectified. ***
(If you get message window appear click on run - or - if you are using Firefox click on save and place the file in a location that you will be able to find, once saved double click the file and it will start the installation - All Novus products are not Windows Vista compatible, the driver and software supplied have been designed for 32bit operating systems.) |